Paul Hammes Chief Executive Officer of Hugh Chatham Memorial Hospital opened the 2017 Leadership Class by outlining the qualities that makes the hospital and its affiliates stand out.
Started approximately 17 years ago by Dr. Jim Harrell, the Leadership program introduces community members to the benefits of having top hospital in the area as well as the various programs and disciplines available through the hospital and its partnerships.
In the first session Hammes pointed out, “Healthcare is a team sport and we need everybody to be a part of the team-the whole community.” According to Hammes this is just part of the reason the hospital has received several awards including being recognized as one of the top 100 hospitals with under 100 beds by The SafeCare Group, the region’s best hospital by The Women’s Choice Award and consecutive ‘A’ ratings for patient safety by the Leapfrog Group.
Hammes recognizes the hospital’s ability to receive these honors as, “a direct result of those who work in the front lines and those who support them,” pointing out the Great Catch Program as a way they encourage every level of employee to assist in preventing problems.
“The number three leading cause of death in the U.S. is preventable medical errors,” stated Hammes, “we find that intolerable. Transparency is the very first step to improvement. Over the last two years our initial focus has been to create a culture of safety.”
Hugh Chatham Memorial Hospital has been successful in doing so according to their clinical quality and safety numbers. “In 2015 we were enviable but we improved significantly in 2016,” explained Hammes who pointed out that they expect to continue to improve.
“I believe that anyone who achieves excellence has a clear vision of what they want to be when they grow up,” stated Hammes who outlined several ways that the members of the Hugh Chatham Memorial family strives to exceed expectations of patients and the community.
“People literally put their lives in our hands. It’s a huge honor to provide care for you,” said Hammes who noted that, “We want everyone who comes into our hospital to feel welcome.”
Beanie Taylor can be reached at 336-258-4058 or on Twitter @TBeanieTaylor.