Customer service-positive work environment workshop held


Superintendent Dr. Randy Bledsoe talks to support staff of the Elkin City Schools during a workshop last week.


Submitted photo

Members of Elkin City Schools child nutrition staff, from left, Shawnda Miller, Virginia Shores, Sandra Macemore, Connie Snider, Greta Lytton and Margaret Manns, enjoy a workshop led by Chad Tidd of Chick-fil-A in Mount Airy on customer service and positive work environments last week.


Submitted photo

Chad Tidd, owner/manager of Chick-fil-A in Mount Airy, serves lunch to Allixon Moxley and Dana Shepherd during a workshop he led on customer service and positive work environments with Elkin City Schools’ support staff last week.


Submitted photo

Chad Tidd, owner/manager of Chick-fil-A in Mount Airy, leads a workshop on customer service and positive work environments with Elkin City Schools’ support staff last week.


Submitted photo

Chad Tidd, owner/manager of Chick-fil-A in Mount Airy, leads a workshop on customer service and positive work environments with Elkin City Schools’ support staff last week.


Submitted photo

A Customer Service-Positive Work Environment Workshop was held Oct. from 12:30 to 2 p.m. in the Elkin High School media center for all support staff of Elkin City Schools.

Chad Tidd, owner/manager of Chick fil-A in Mount Airy, shared his ideas on “great customer service” and a “positive work climate” for any organization. Tidd and Dr. Randy Bledsoe, superintendent of Elkin City Schools, provided lunch for the support staff. Lunch included a Chick-fil-A sandwich, waffle fries, a drink and a cookie.

Tidd shared his philosophy of service to others included: anticipating the needs of others; taking care of one another and extending hospitality to others. He noted four areas that every employee should radiate while serving the customer: making eye contact, smiling, staying connected and speaking with enthusiasm/happiness in their voice.

In his engaging discussion with the support staff, Tidd discussed how colleagues can better serve each other, that their specific job matters to others and our responsibility is to interact in a positive manner as we serve our students, staff, parents and community.

The ECS support staff included secretaries, bookkeepers, receptionists, custodians, maintenance, cafeteria staff, administrators, directors and the technology staff.

Superintendent Dr. Randy Bledsoe talks to support staff of the Elkin City Schools during a workshop last week.
http://elkintribune.com/wp-content/uploads/2015/11/web1_IMG_0101.jpgSuperintendent Dr. Randy Bledsoe talks to support staff of the Elkin City Schools during a workshop last week. Submitted photo

Members of Elkin City Schools child nutrition staff, from left, Shawnda Miller, Virginia Shores, Sandra Macemore, Connie Snider, Greta Lytton and Margaret Manns, enjoy a workshop led by Chad Tidd of Chick-fil-A in Mount Airy on customer service and positive work environments last week.
http://elkintribune.com/wp-content/uploads/2015/11/web1_IMG_0089.jpgMembers of Elkin City Schools child nutrition staff, from left, Shawnda Miller, Virginia Shores, Sandra Macemore, Connie Snider, Greta Lytton and Margaret Manns, enjoy a workshop led by Chad Tidd of Chick-fil-A in Mount Airy on customer service and positive work environments last week. Submitted photo

Chad Tidd, owner/manager of Chick-fil-A in Mount Airy, serves lunch to Allixon Moxley and Dana Shepherd during a workshop he led on customer service and positive work environments with Elkin City Schools’ support staff last week.
http://elkintribune.com/wp-content/uploads/2015/11/web1_20151029_123525.jpgChad Tidd, owner/manager of Chick-fil-A in Mount Airy, serves lunch to Allixon Moxley and Dana Shepherd during a workshop he led on customer service and positive work environments with Elkin City Schools’ support staff last week. Submitted photo

Chad Tidd, owner/manager of Chick-fil-A in Mount Airy, leads a workshop on customer service and positive work environments with Elkin City Schools’ support staff last week.
http://elkintribune.com/wp-content/uploads/2015/11/web1_20151029_131259.jpgChad Tidd, owner/manager of Chick-fil-A in Mount Airy, leads a workshop on customer service and positive work environments with Elkin City Schools’ support staff last week. Submitted photo

Chad Tidd, owner/manager of Chick-fil-A in Mount Airy, leads a workshop on customer service and positive work environments with Elkin City Schools’ support staff last week.
http://elkintribune.com/wp-content/uploads/2015/11/web1_IMG_7313.jpgChad Tidd, owner/manager of Chick-fil-A in Mount Airy, leads a workshop on customer service and positive work environments with Elkin City Schools’ support staff last week. Submitted photo
Elkin Tribune
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